New customers

Your first order

Everything you need to know before your first order, in six short answers.

Request a sample

Contact us to request up to 3 samples at half price. All samples are refundable against future orders. You can also visit our showroom in Lisarow on the NSW Central Coast; contact us to arrange a time.

Contact us

Minimum order

Each product shows its own minimum, for example 12 for a Black Envy Ring Box, 48 for a Little Black Box Ring and 6 for a Black Envy Large Necklace Box. Minimums are per product.

Browse collections

Logo printing

One-off plate and set-up $270 + GST per logo. This gives a large logo (up to 70 mm wide) and a small logo (about 30 mm). One print per box is free; a second print is $1 + GST per box ($2 + GST for large necklace boxes and carry bags). We email a quote and proof within 3 working days, and nothing is printed until you approve it. After your first order, the print minimum is 60 boxes, any mix of products, and lower for wooden boxes.

Upload your logo

Lead times

Standard orders are dispatched in 5 working days. Printed orders take 7–10 working days after you approve the proof.

See logo printing

Freight

Freight isn’t charged at checkout. We confirm it once we receive your order, based on weight, size and destination.

Read the FAQ

Payment

All first orders are paid upfront by credit card once we’ve confirmed freight. Once an account is approved, account terms apply (see the FAQ). We don’t accept American Express or Diners Club.

Ask about an account